Partners Relationship Manager

We are looking for a proactive and people-oriented Happy Relationship Manager to join our team. This role is all about building and maintaining strong, positive relationships with our international partners. Your mission will be to create a smooth and enjoyable experience for our partners—through thoughtful communication, meaningful gestures, and engaging activities—with the ultimate goal of growing our business through the partner channel.

Responsibilities

• Serve as the main point of contact for company partners (primarily international)
• Communicate with partners via email and other channels to maintain warm, ongoing relationships
• Send gifts and greetings for holidays, birthdays, and other special occasions
• Organize and coordinate partner events (both online and offline)
• Support the growth of the partner network and help convert relationships into new client contracts
• Keep records of partner interactions and follow-ups
• Work closely with the sales and marketing teams to align partnership efforts with business goals

Qualifications

• Excellent written and verbal communication skills in English (Upper-Intermediate or higher)
• Friendly, empathetic, and customer-focused mindset
• Strong organizational skills and attention to detail
• Ability to multitask and manage several relationships simultaneously
• Basic understanding of the IT outsourcing business

We offer:

• Experience in account management, customer success, or partnership roles
• Background in event planning or coordination
• Familiarity with CRM systems and email automation tools
• Knowledge of additional languages
• Creative mindset and experience with gift planning or corporate communications