Foster Stability and Growth through Software Maintenance and Support

Foster Stability and Growth through Software Maintenance and Support

Save up to $1,670 per minute by minimizing downtime and safeguarding uninterrupted software performance.

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Leading businesses are increasing their profitability by leveraging the cost savings and superior performance that premium third party maintenance providers offer. By leveraging a consultative, solutions-driven, third party maintenance provider, an enterprise organization can realize true savings while minimizing operational expenditure (OPEX) increases.
Garther
Leading businesses are increasing their profitability by leveraging the cost savings and superior performance that premium third party maintenance providers offer. By leveraging a consultative, solutions-driven, third party maintenance provider, an enterprise organization can realize true savings while minimizing operational expenditure (OPEX) increases.

Maintenance Challenges

Maintenance Challenges
Outdated Software
Outdated Software
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Systems accumulate tech debt, miss crucial updates and new features.
Systems accumulate tech debt, miss crucial updates and new features.
Unmanaged Downtime
Unmanaged Downtime
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Performance issues disrupt operations, leading to costly downtime.
Performance issues disrupt operations, leading to costly downtime.
Evolving Needs
Evolving Needs
warning
Software fails to adapt to changing business demands, limiting growth.
Software fails to adapt to changing business demands, limiting growth.
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Our goal is to provide proactive care, addressing issues before they impact your business. We keep you ahead of tech trends and ensure your software evolves along your strategic vision. Count on us to support your long-term success with unwavering dedication.
Our goal is to provide proactive care, addressing issues before they impact your business. We keep you ahead of tech trends and ensure your software evolves along your strategic vision. Count on us to support your long-term success with unwavering dedication.
Dmitry Nikonchuk, Head of Customer Success
Dmitry Nikonchuk, Head of Customer Success
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max gontar photo
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Let COdy AI find your provider match
Let COdy AI find your provider match
MEET CODY INTELLIGENCE
MEET CODY INTELLIGENCE

Overview of Cody’s Ongoing Development and Maintenance Support sub-services

Overview of Cody’s Ongoing Development and Maintenance Support sub-services
Software Updates & Upgrades
Keep the software updated and current with new technologies and features.
Bug Fixing & Troubleshooting
Ensure ongoing support to promptly address any post-deployment issues.
Performance Monitoring & Optimization
Opt for continuous operation examination to safeguard maximum efficiency.
Security Enhancements
Protect the software from cyberthreats with relevant security patches and updates.
User Training and Support
Equip your team with effective software use and maintenance skills.
Feature Enhancements
Incorporate new features that enhance the product and fit your strategy.

How It Works?

How It Works?
01
Initial Assessment & Maintenance Strategy Development
02
Scheduled and Per-Requested Digital Asset Enhancement
03
User Training & Documentation
04
Scalability Planning
Initial Assessment & Maintenance Strategy Development
We start by evaluating the current state of your software and, based on the result, create a custom transition plan. The main goal is to keep your processes/workflow uninterrupted and safeguard seamless conversion to our support services.
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01
Initial Assessment & Maintenance Strategy Development
Initial Assessment & Maintenance Strategy Development
We start by evaluating the current state of your software and, based on the result, create a custom transition plan. The main goal is to keep your processes/workflow uninterrupted and safeguard seamless conversion to our support services.
02
Scheduled and Per-Requested Digital Asset Enhancement
Scheduled and Per-Requested Digital Asset Enhancement
Continuous monitoring is key for the solution's flawless performance. Rely on our experts to help you carry out regular updates and security patches, control and manage tech debt, resolve tech issues, address bugs and implement enhancements.
03
User Training & Documentation
User Training & Documentation
Eliminate usability bottlenecks and operation interruptions with clear intelligible documentation and extensive training. We provide clear guidelines empowering the users to get the most out of software.
04
Scalability Planning
Scalability Planning
Never miss growth opportunities that may come your with our bespoke scalability strategies. Seamlessly expand resources as your business evolves securing excellent performance and maximum user satisfaction.

Upkeep Flawless Performance with Us

Upkeep Flawless Performance with Us
Save $4 in bug fixes with $1 invested in maintenance
Save $4 in bug fixes with $1 invested in maintenance
Regular maintenance and support help you reduce costs and efforts related to post-launch alterations and tweaks.
Regular maintenance and support help you reduce costs and efforts related to post-launch alterations and tweaks.
Avoid Business Disruption with Security First Approach
Avoid Business Disruption with Security First Approach
Your maintenance plan will include a custom set of measures to catch and address security flaws before they can be exploited.
Your maintenance plan will include a custom set of measures to catch and address security flaws before they can be exploited.
Improve conversion by 8.4% Through Top Performance
Improve conversion by 8.4% Through Top Performance
Regular performance tracking, analysis, and optimization help to detect and fix operational issues and boost conversions.
Regular performance tracking, analysis, and optimization help to detect and fix operational issues and boost conversions.
Stimulate Tech Excellence with Customer-Driven Support
Stimulate Tech Excellence with Customer-Driven Support
We stand by proactive maintenance principles, always relying on the end user’s feedback, suggestions, and requests.
We stand by proactive maintenance principles, always relying on the end user’s feedback, suggestions, and requests.
Employ Scalable and Efficient Maintenance-as-a-Service
Employ Scalable and Efficient Maintenance-as-a-Service
Our company provides high-quality expertise on demand, perfectly meeting your current maintenance and support needs.
Our company provides high-quality expertise on demand, perfectly meeting your current maintenance and support needs.
Get a Support Service Package Tailored to Your Needs
Get a Support Service Package Tailored to Your Needs
We create maintenance and support service packages that are based on your requirements and help you achieve all performance goals.
We create maintenance and support service packages that are based on your requirements and help you achieve all performance goals.
Save $4 in bug fixes with $1 invested in maintenance
Save $4 in bug fixes with $1 invested in maintenance
Regular maintenance and support help you reduce costs and efforts related to post-launch alterations and tweaks.
Regular maintenance and support help you reduce costs and efforts related to post-launch alterations and tweaks.
Stimulate Tech Excellence with Customer-Driven Support
Stimulate Tech Excellence with Customer-Driven Support
We stand by proactive maintenance principles, always relying on the end user’s feedback, suggestions, and requests.
We stand by proactive maintenance principles, always relying on the end user’s feedback, suggestions, and requests.
Avoid Business Disruption with Security First Approach
Avoid Business Disruption with Security First Approach
Your maintenance plan will include a custom set of measures to catch and address security flaws before they can be exploited.
Your maintenance plan will include a custom set of measures to catch and address security flaws before they can be exploited.
Employ Scalable and Efficient Maintenance-as-a-Service
Employ Scalable and Efficient Maintenance-as-a-Service
Our company provides high-quality expertise on demand, perfectly meeting your current maintenance and support needs.
Our company provides high-quality expertise on demand, perfectly meeting your current maintenance and support needs.
Improve conversion by 8.4% Through Top Performance
Improve conversion by 8.4% Through Top Performance
Regular performance tracking, analysis, and optimization help to detect and fix operational issues and boost conversions.
Regular performance tracking, analysis, and optimization help to detect and fix operational issues and boost conversions.
Get a Support Service Package Tailored to Your Needs
Get a Support Service Package Tailored to Your Needs
We create maintenance and support service packages that are based on your requirements and help you achieve all performance goals.
We create maintenance and support service packages that are based on your requirements and help you achieve all performance goals.

Success Stories

Success Stories
Organizations of all sizes, industries, and specializations consistently choose Cody for their Business Process Automation needs. Our clients trust us to deliver high-quality, tailored solutions that drive efficiency and growth.
Organizations of all sizes, industries, and specializations consistently choose Cody for their Business Process Automation needs. Our clients trust us to deliver high-quality, tailored solutions that drive efficiency and growth.
Logistics
IoT
AI
Cloud
RPA
Big Data
Northline Transport
NorthLine Transport reduced delivery delays by 40%, cut operational expenses by 30%, and improved logistics efficiency by 20%, resulting in a 25% increase in customer satisfaction.
$1.8M
Saved in operational costs
$1.8M
Saved in operational costs
>60%
Increase in order fulfillment
>60%
Increase in order fulfillment
>35%
LTV increase
>35%
LTV increase
Health Care
AI
RPA
EHR
Cloud
Analytics
MediWell
MediWell Health improved patient admissions by 50%, reduced operational costs by 30%, and increased patient satisfaction by 20% through Cody Solutions’ process mining and automation, transforming their healthcare services.
$2M
Increase from faster patient intake
$2M
Increase from faster patient intake
20%
Wait time reduction
20%
Wait time reduction
$2.5M
Saved through improved workflow
$2.5M
Saved through improved workflow
Education
AI
LMS
RPA
Cloud
Analytics
EduPathway College
EduPathway College streamlined student enrollment, cutting processing time by 40%, reducing costs by 30%, and increasing student satisfaction by 25%, positioning itself as a leader in educational efficiency.
X5
Faster Student Enrollment
X5
Faster Student Enrollment
$2M
Saved by efficiency
$2M
Saved by efficiency
20K
New online studies annually
20K
New online studies annually
Manufacturing
IoT
AI
RPA
ML
Cloud
TechParts
TechParts Manufacturing increased efficiency by 30%, reduced costs by 25%, and optimized resource use by 20%. Equipment downtime was cut by 15%, positioning them as industry leaders.
12%
Faster Production Times
12%
Faster Production Times
7%
Reduction in Material Waste
7%
Reduction in Material Waste
15%
Increase in Revenue
15%
Increase in Revenue
Retail
AI
IoT
Cloud
RFID Technology
Web
FreshFreezer
FreshFreezer optimized inventory and logistics with BPA solutions, achieving 20% faster deliveries, 40% sales growth, and $1,270,000 annual savings, solidifying industry leadership.
20%
Reduction in logistics time
20%
Reduction in logistics time
40%
Surge in sales at top locations
40%
Surge in sales at top locations
$1,270,000
Annual cost savings
$1,270,000
Annual cost savings
Logistics
IoT
AI
Cloud
RPA
Big Data
Northline Transport
NorthLine Transport reduced delivery delays by 40%, cut operational expenses by 30%, and improved logistics efficiency by 20%, resulting in a 25% increase in customer satisfaction.
$1.8M
Saved in operational costs
$1.8M
Saved in operational costs
>60%
Increase in order fulfillment
>60%
Increase in order fulfillment
>35%
LTV increase
>35%
LTV increase
Health Care
AI
RPA
EHR
Cloud
Analytics
MediWell
MediWell Health improved patient admissions by 50%, reduced operational costs by 30%, and increased patient satisfaction by 20% through Cody Solutions’ process mining and automation, transforming their healthcare services.
$2M
Increase from faster patient intake
$2M
Increase from faster patient intake
20%
Wait time reduction
20%
Wait time reduction
$2.5M
Saved through improved workflow
$2.5M
Saved through improved workflow
Education
AI
LMS
RPA
Cloud
Analytics
EduPathway College
EduPathway College streamlined student enrollment, cutting processing time by 40%, reducing costs by 30%, and increasing student satisfaction by 25%, positioning itself as a leader in educational efficiency.
X5
Faster Student Enrollment
X5
Faster Student Enrollment
$2M
Saved by efficiency
$2M
Saved by efficiency
20K
New online studies annually
20K
New online studies annually
Manufacturing
IoT
AI
RPA
ML
Cloud
TechParts
TechParts Manufacturing increased efficiency by 30%, reduced costs by 25%, and optimized resource use by 20%. Equipment downtime was cut by 15%, positioning them as industry leaders.
12%
Faster Production Times
12%
Faster Production Times
7%
Reduction in Material Waste
7%
Reduction in Material Waste
15%
Increase in Revenue
15%
Increase in Revenue
Retail
AI
IoT
Cloud
RFID Technology
Web
FreshFreezer
FreshFreezer optimized inventory and logistics with BPA solutions, achieving 20% faster deliveries, 40% sales growth, and $1,270,000 annual savings, solidifying industry leadership.
20%
Reduction in logistics time
20%
Reduction in logistics time
40%
Surge in sales at top locations
40%
Surge in sales at top locations
$1,270,000
Annual cost savings
$1,270,000
Annual cost savings
Want to discuss a project?
Let’s get in touch

Overview of Cody’s Ongoing Development and Maintenance Support sub-services

Software Updates & Upgrades

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Bug Fixing & Troubleshooting

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Performance Monitoring & Optimization

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Security Enhancements

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User Training and Support

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Feature Enhancements

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Cody Solutions understands the imperative need for business growth and sustainability and offers world-class ongoing development and maintenance support services to keep your digital assets innovative and efficient.

Ongoing Development and Maintenance Support Service

Our software development & support service ensures your digital assets soar above industry standards and continuously add value to your business.

This service doesn't mean just traditional support. Our elite team of technical visionaries and experts is dedicated to refining, enhancing, and evolving your software systems to meet market demands, so that your software remains reliable, secure, and efficient. We address potential vulnerabilities head-on and seamlessly implement updates to guarantee your systems are protected against emerging threats. As a result, downtime becomes a thing of the past, and optimal performance is a standard expectation.

What You Get with Ongoing Development & Maintenance Support Services

When you partner with Cody Solutions, you benefit from a comprehensive suite of software development support services designed for the relentless pursuit of excellence in your applications. Here's what you can expect:

  • End-to-end Product Development and Consulting Services. We guide you through every stage of product development to ensure your vision is realized precisely.
  • Custom software development. Due to Custom Software Development, you receive customized solutions that perfectly align with your business goals, from upgrading legacy systems to crafting cutting-edge applications.
  • Solution evaluation and audit. Our in-depthSolution Evaluation and Audit process identifies optimization and strategic improvement opportunities.
  • Feature updates and enhancements. We add new features and enhancements based on users' changing needs and preferences.
  • Performance optimization. Efficient operation of your applications is guaranteed due to our ongoing performance optimization efforts.
  • Security audits and updates. Regular security audits and updates ensure your applications are protected against the latest security threats.
  • Bug fixes and troubleshooting. Downtime is minimized with rapid identification and resolution of any issues.
  • Technical support and expert access. Our responsive technical support and direct access to our team of experts for any queries or assistance are always available.
  • Strategic planning for future enhancements. These services prepare your applications for future trends and updates, based on insightful data analysis and industry expertise.

Our securing maintenance support means your applications are consistently at the forefront of innovation, efficiency, and effectiveness.

Benefits of Continuous Software Enhancement

Here are some of the attractive benefits you reap from our commitment to continuous software quality improvement:

  • Regularly introducing new features and capabilities keeps your application fresh and exciting for users, differentiating your product among others.
  • We constantly refine and optimize functionalities to ensure your application remains intuitive, responsive, and pleasant to use.
  • Continuous enhancement means your software can quickly adapt to new trends, technologies, and user expectations, maintaining its relevance and appeal.
  • Our optimization efforts improve backend processes and integrations to streamline operations, reduce costs, and enhance overall performance.
  • Ongoing updates and security enhancements protect your application and its users from vulnerabilities, preserving trust and compliance.
  • We use analytics and user feedback to decide on which areas to enhance and guarantee that every update contributes positively to the user experience and business objectives.
  • While continuous enhancement requires an upfront investment, it ultimately leads to savings by preventing costly overhauls, reducing downtime, and extending the lifespan of your application.
  • We explore and integrate cutting-edge technologies, such as AI, machine learning, and blockchain, that propel your application to new heights.
  • Your application will be poised to grow with your business, as continuous enhancements ensure it can handle increased user loads, expanded functionalities, and evolving business models.

Continuous software enhancement means your digital product will not just survive the test of time — it will grow, evolve, and lead.

Comprehensive Maintenance Support: Ensuring Reliability

Our comprehensive software development and support services address issues as they arise and preemptively protect your application against potential disruptions, ensuring reliability, here's how:

  • We employ advanced diagnostics and predictive analytics to identify and resolve potential issues before they impact your users.
  • Our real-time monitoring tools alert us to any anomalies or dips in performance, enabling swift action to maintain optimal functionality.
  • Our team ensures your application benefits from the latest software updates, patches, and enhancements to keep it secure and efficient.
  • We continuously refine UI/UX elements to ensure your application is intuitive and free from obstacles that could deter user satisfaction.
  • Data loss is catastrophic, and that's why we implement tailored backup strategies to ensure data integrity with regular, secure backups.
  • Our stringent security measures protect your application from threats. Regular security audits and compliance checks fortify your defenses to keep your user data safe and your reputation intact.
  • When you need us, we're there. Our support team is available to address your concerns, provide expert advice, and ensure your questions never remain unanswered.
  • We regularly assess your application's scalability, ensuring it can handle increased loads and user growth.

Cody Solutions is ready to shoulder the technical complexities to let you focus on moving your business forward with confidence.

FAQ

  1. What is maintenance and support in software development?
  2. Maintenance and support in software development involve activities required to correct defects and perform minor enhancements after the initial product is delivered.

  3. What is the difference between maintenance and development?
  4. Development focuses on creating new features and functionalities for software, while maintenance involves updating, optimizing, and ensuring the trouble-free operation of existing software.

  5. What makes ongoing development and maintenance essential for my software?
  6. Ongoing development and maintenance ensure your software adapts to changing business needs, integrates new technologies, and remains secure against emerging threats.

  7. Can ongoing development include adding new features to existing software?
  8. Yes, ongoing development can include the addition of new features, enhancements of current functionalities, and integration with other systems or technologies.

  9. What happens if a bug is discovered in the software?
  10. When a bug is discovered, our support team quickly addresses the issue and implements fixes to ensure minimal disruption to your operations. We also identify potential vulnerabilities to prevent future issues.